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Send to friendOur Corporate Banking division provides our clients with value added advisory associated with their required credit facilities. We structure high quality loans based on viable business and repayment capabilities. We specialise in loan origination, trade finance and cross-border project financing. We provide lending solutions for all types of corporate clients, including GLCs, large Malaysian corporate groups and multinational corporations as well as subsidiaries, associate companies and key sponsors.
During the year, we focused on strengthening our origination structure through greater collaboration with both Etiqa and Community Financial Services (CFS) to enable sophisticated, innovative, comprehensive and customer-centric solutions. We also launched various initiatives to improve asset quality and increase productivity. To enhance customer service, we boosted productivity to approximately 14.7% (as at March 2011) and reduced turnaround time by streamlining our processes.
Our team was also successful in rolling out the opening of regional corporate offices in Sabah, Sarawak, Johor and Penang. This has allowed us to be closer to our clients and accelerate our response time in addressing their needs and requirements.
Whilst improving our asset quality, we achieved a growth of 19% in loans and more than 25% in deposits. As at June 2011, our year-on-year loans growth exceeded the industry average of 13.5%.
Transaction Banking comprises six distinct and interlinked business units which are involved in manufacturing and provision of transaction banking services across all client segments. This includes Cash Management, Trade Finance, Financial Institutions, Factoring Solutions, Custody Services and Trustee Services under Mayban Trustees Berhad.
As a newly established unit, our focus in FY2011 was mainly on amalgamating the six operations into a single, cohesive organisation, and strengthening domestic capabilities in cash management and trade finance. We scaled the capacity of our cash management system, launched tactical programmes to recapture corporate and commercial deposits, and reengineered our trade finance operating model to boost trade finance performance. This resulted in a 34.5% jump in domestic corporate and commercial deposits and an 1.7% increase to more than 24% in domestic Trade Finance market share.
We also won multiple accolades during the year:
– Best Transaction Bank
– Best Cash Management Bank
– Best Trade Finance Bank
– Asian Banker Achievement Award for Trade Finance
– Best Malaysian Trade Bank
– Best Local Cash Management Bank
– Best Trade Finance Bank
– Top rated Cross Border Clients
– Commended Domestic Clients
For the year ahead, we will establish a platform to expand our Transaction Banking services across ASEAN as well as building our strength in other areas such as Supply Chain Financing, Factoring, Custody, Financial Institution and Trustee services. We will realign and promote the Transaction Banking business in Singapore, Indonesia, Greater China (comprising offices in Hong Kong, Shanghai and Beijing), the Philippines, Cambodia, Vietnam and Brunei. This will be the year when we will be developing the regional engine and IT platform for Cash Management and continue with the rollout of our electronic trade finance platform (Trade Connex) at overseas branches/subsidiaries. Transaction Banking will work towards creating a centralised hub for processing and operations while building the working capital sales model for Cash Management and Trade in these ASEAN countries.
We have done relatively well in the first year of GWB setup to realise some quick wins, and achieve our business targets while concurrently setting up and stabilising the new GWB structure.
Key to this success is the establishment of the GWB leadership team and structure setup, utilising talents identified internally or brought in externally. These experts provide experienced views of how this model has been successfully implemented in other local and regional banks.
To take our performance to the next level, we will drive regional growth, align strategies and realise cross-border synergies throughout the wholesale business units. To this end, we will continue to implement the regional client coverage and governance structure requiring the hiring and grooming of the right talent to operate at a the regional level. We will also continue to streamline and centralise our front, middle and back office processes to promote operational agility and one integrated seamless platforms.
On a macro level, next year, the Malaysian Government’s various fiscal stimulus packages will continue to spur corporate lending activities and drive the growth of non-household loans. We will embark on further product innovation and bundling across our various wholesale banking products to tap these opportunities.
Regionally, increase in trade between the ASEAN countries and Greater China is expected particularly by Vietnam and Indonesia which are enhancing their trading and settlement infrastructures. Another factor is the emphasis placed by various ASEAN governments on expanding their capital markets. This, coupled with the gradual liberalisation of financial markets, will positively impact the financial services industry. The growing number of corporates that are are capitalising on this rise in regional trade will require the support of financial institutions strong in cross-border and regional solutions.
Against this backdrop, we will be strengthening our regional footprint to continue servicing our customers’ expansion needs.
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