Investor Relations (IR) continued its efforts to engage the investment community effectively through various communication channels.
The IR team is tasked with providing stakeholders with insights into Maybank’s performance and business operations. In FY2011, in enhancing IR effectiveness and in the light of the global economic crisis, we stepped up communication with the investment community and financial markets, emphasising the strength of Maybank’s franchise, our business outlook and risk mitigation. We also undertook a host of activities in line with corporate developments.
As in previous years, for the half year and full year results we ran media and analyst briefings, complemented by conference call facilities, while for the first and third quarters we ran conference calls. For the results announcement, presentations and other relevant documents are made available on the corporate website. In addition, we have started to announce results during lunch time since 2nd Quarter FY2011 and conducted media and analyst briefings immediately thereafter to allow analysts to prepare their report in time for market trading and media printing the next day.


Growing interest from the investment community has led to more requests for meetings with senior management. The Group met 325 analysts and fund managers in 238 meetings, up 15.7% and 2.2% respectively from the year before.
To provide a better understanding of the Group’s performance, development and future direction, we regularly take part in local and international conferences and roadshows, including such high profile events as:
At these events, senior management updated participants on Group strategy and initiatives. A key update for FY2011 was on the acquisition of Kim Eng Holdings.


Our 50th Annual General Meeting was held on 29 September 2010. We also held an Extraordinary General Meeting on 13 June 2011 to obtain shareholder approval for the proposed Employee Share Scheme (ESS) and to update shareholders on the progress of the Kim Eng acquisition.
The Maybank corporate website at www.maybank.com recorded increased hits and queries from both local and foreign visitors. One important initiative covered by the website was the Dividend Reinvestment Plan (DRP). A DRP micro-site was developed to provide vital information including dividend details, key dates and announcements, as well as a DRP calculator to enable shareholders to compute their dividend entitlement.
We initiated Share Register Analysis, which provides a breakdown of shareholders by profile, amount of shareholding, investment style and geographical location. This helps us better understand our shareholders and enables us to organise investor meetings, conferences and roadshows more effectively.
As part of our policy of providing both stakeholders and the public with independent information, we maintain credit ratings with five rating agencies: RAM Ratings, Malaysian Rating Corporation (MARC), Standard and Poor’s (S&P), Fitch Ratings and Moody’s Investors Services.
Key events we reported in FY2011 included:
As at June 2011, Maybank was covered by 29 research houses. Kim Eng Research Sdn Bhd ceased coverage after it became part of the Group while Goldman Sachs (Singapore) Pte started coverage in May 2011. During the year, broader coverage by local and foreign sell-side equity research houses reflected greater interest in the Group.

We received 20 Buy calls compared to 16 last year with only 2 Sell calls from 5 last year. Analysts also increased their target price. On average, Maybank’s target price was raised from RM9.98 from RM8.16, an increase
of 22%.
Refer to page 216 for Investor Relations and Shareholders Communication, and page 46 for Maybank Share.